Terms & Conditions for Wine Club Subscriptions & Purchases
By making a purchase through the Poppies Martinborough website, you acknowledge and agree to the Terms and Conditions outlined on this webpage. It is important to be aware that Poppies Martinborough Limited retains the right to amend these Terms and Conditions at any time.
Automatic Payment Processing
You are providing authority for Poppies Martinborough Limited to charge your credit card four times a year using their encrypted and security-protected payment system (Stripe). All members will be reminded of the payment date twice prior to purchase.
Sale of Liquor Act
Poppies Martinborough operates under a New Zealand-owned off license, compliant with the Sale of Liquor Act of New Zealand. This permits us to legally promote, sell, and deliver wine through online or mail order channels. Selling alcohol to individuals under the age of 18 by Poppies Martinborough Limited is strictly prohibited. Additionally, it is illegal for individuals under 18 to provide false information about their age to purchase alcohol. If you are under 18, it is against the law to use this website for alcohol purchases. By agreeing to our terms and conditions, you affirm that you are 18 years of age or older and that you are not acquiring wine for individuals under the age of 18.
Cancellation
Wine Club members have the flexibility to skip, modify, or cancel their shipments at any time.
Wine Club Selections
As availability and seasonal factors may influence our offerings, we retain the right to modify prices, offers, products, and product specifications at our discretion before accepting your order. Should any substantial changes occur, we will notify you and will refrain from processing your order without your explicit consent.
Returns and Refunds Policy
Poppies Martinborough Limited is dedicated to delivering wines that adhere to rigorous quality standards and are free from faults or defects. In accordance with the Consumers Guarantees Act, we pledge to replace any goods that do not meet the standards of merchantable quality. If you have any concerns or are dissatisfied with your purchase(s), please feel free to contact us at info@poppiesmartinborough.co.nz
Your satisfaction is our utmost priority, and we are here to assist you.
Privacy Policy
We prioritize the privacy of our customers and, under no circumstances, will we sell or lease your personal information to any third party, except as permitted by the Privacy Act 2020. If you choose to join our wine club or subscribe to our mailing list, your information will be added to our database for receiving occasional updates from us. Rest assured that any personal information gathered by Poppies Martinborough is securely stored in a private database, exclusively used to improve and uphold our customer relationship with you. Please see our full Privacy Policy which is available here: https://www.poppiesmartinborough.co.nz/privacy-policy
Payment Policy
Poppies Martinborough Limited allows payments through Visa, MasterCard, and Amex. Being a New Zealand-owned company, all payments are processed in New Zealand dollars, inclusive of 15% GST.
Payment Security
Poppies Martinborough Limited does not process or retain any of your credit card information. Your credit card details are directly collected by Stripe, a Payment Card Industry Data Security Standard (PCI DSS)-compliant payment service provider. All payments are securely processed through our bank and this trusted payment provider. Our payment partners are dedicated to safeguarding your data and employ a variety of technologies and protocols to prevent unauthorized access to personal information. Please be aware that we cannot accept responsibility for any issues that may arise from your use of this payment system. Ensuring your security and privacy is our top priority.
Delivery Times
Poppies Martinborough Limited will aim to deliver all purchases within three to five working days however we do ask that you please allow up to ten working days for quarterly Wine Club shipment deliveries. Purchases can be made internationally however an additional cost will be incurred. For more information on these additional costs please contact us at info@poppiesmartinborough.co.nz
Amendments to our Terms and Conditions
From time to time, it may be necessary for us to make revisions to these terms and conditions, as well as the wine selection and club member benefits we offer. Any modifications to the terms and conditions will be promptly updated on our website, and these changes will take effect upon publication online. We suggest checking the terms and conditions periodically to stay informed about any updates. Your awareness of any changes is valuable to us.